Portal ticket reply notification problem

[#1]

I meant to post about this ages ago because the problem has been ongoing with several tickets. I have a ticket which is done with. I have viewed it in the portal but every time I sign in I get the notice at the top that my ticket has been replied to. It doesn't matter how many times I click the 'x' or click to view, it WON'T GO AWAY. This really, really annoys me. Can you please fix this glitch?

[#2]

Hear, hear
Please can a (large) button be provided marked "Yes, I really have seen this; please hide".

[#3]

Hear, hear +1

[#4]

Hear, hear +2 

[#5]

Not going to jump on this bandwagon but I've also had this in the past and it would be nice to have it fixed.  I just got used to ignoring it until it stopped happening (currently I can log in without such mis-notifications) but I don't remember how long it was before it 'fixed itsself').

[#6]

I'll get this one flagged up and see what needs doing.

[#7]

Just to let you know that we've raised problem 76821 in order to get this sorted. I'll let you know on any progress with this.

[#8]

Thanks Chris...good news