Price creep (leap!)

[#1]

Sure is, monthly line rental increase between £1 - £1.04, yet customer who give PN the money upfront have to pay the equivalent of  £2.50 a month more.
I think this is the first time PN has been as expensive for line rental as BT retail.
Regards
Mike

[#2]

Save £18 a year for paying upfront and also guaranteeing them that income too... what a shower of ..... 
well it had to come at some point... I was speaking about this with someone recently after noticing the increases from the likes of Post Office and Zen!
I remember a few years ago someone at Virgin's Execs offices telling me that BT is basically a dictator of line and call costs in the UK and if they put it up... then everyone else has to follow suit or at least be within a range of BT's price... However I don't take this to be true but certainly makes sense 
They need to make FTTC xDSL only so we don't need lines back to exchange... maybe costs will come down if wer shorten the length ... I kidd hehe 

[#3]

My present LRS cost £137.88 as I paid early. Next year (if I stay) it will be £185.88. This is a whopping £48 increase or 35%. Time to look around. Is this because PN have an ex BT man at the helm who seems to be trying to steer people to BT?
Just noticed that Anytime call package is going up from £5 to £6. (20%).  Therefore my bill will be £60 a year more. Comments from people who have problems suggest that the standard of customer support  is declining. I don't mind paying a little more to account for inflation or a better service but this doesn't seem to be the case. What is the official reason for such a large increase?

[#4]

They have also further closed the gap between LRS and normal line rental.
Retail line rental so badly needs regulation its out of control.
LRS was circa £120 just around 3 years ago.
Something is really broken when a landline is more expensive to run than a mobile phone.

[#5]

yes @chrcoluk I agree...
It also annoys me that I pay for 450m of cable... I could use the equivalent of a years LR to put my ethernet to the cabinet up the road and not will it just be shorter but better quality too.
Note: I don't use the phone so the bit running to the exchange in my eyes is probably more of an inconvenience and probably degrades the line prior to the cab for all we know.

[#6]

Quote from: chrcoluk

Retail line rental so badly needs regulation its out of control.

OT - I feel really sorry for phone users in this country who have no interest in broadband.  The cynical ploy by telecoms providers in hiking line rental up in order to keep  headline broadband costs low penalises such users terribly and is a testament to how ineffective OFCOM are in applying appropriate regulation in order to best serve the consumer...

[#7]

From the PN price guide:
Before 10th July 2014: 
Line rental was £14.50 for all broadband products  Now £16.99  17% price rise in 14 months
Line rental saver was £131.88 annually (eqivalent to £10.99 per month line rental)  Now £185.88  41% price rise in 14 months
Weekends was free for all broadband products  Now, no longer included in LRS so effective rise is higher again
Evenings & Weekends was £1.50 for all broadband products  Now £3  100% price rise in 14 months
Rip off?  You decide... 

[#8]

Can anyone confirm whether this is to affect all customers of just new and those re-contracting/on rolling service.

[#9]

It clearly applies to all customers unless you have a contractual agreement that says otherwise.

[#10]

Can someone explain please if this change will let me get out of a fibre contract early (given that I also have my phone with PN)?

[#11]

I was told on live chat:

Quote

Yes we are going to be sending emails out about this over the next couple of weeks to let customers know. You will then have a 30 days period from the email being sent to cancel the account without penalties. If you don't cancel within this time then we will take this as you accepting the increase.

[#12]

Thanks g1000. When they say cancel, do you think that means phone as well as broadband?

[#13]

Quote from: pwatson

Quote from: chrcoluk Retail line rental so badly needs regulation its out of control. OT - I feel really sorry for phone users in this country who have no interest in broadband.  The cynical ploy by telecoms providers in hiking line rental up in order to keep  headline broadband costs low penalises such users terribly and is a testament to how ineffective OFCOM are in applying appropriate regulation in order to best serve the consumer...

yeah its even worse for voice only customers.

[#14]

Quote from: jafreer

Thanks g1000. When they say cancel, do you think that means phone as well as broadband?

Yes!
In the case of a CP increasing prices they have to waive all early termination charges for all services and features in a bundle..

[#15]

Just signed up for Fuel Broadband. Took over an hour to fill in 3 page form due to woefully slow connection. If I'm getting rubbish broadband it doesn't matter which supplier I'm with! So I might as well have a supplier with low line rental. Not falling for the £50 scam (engineer call out) Guess I'll be fleeced by PN for leaving in spite of recent legislation. But then again, how about I just cancel the DD?