Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Price increase
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Feedback
- :
- Plusnet Feedback
- :
- Re: Price increase
Price increase
17-07-2015 4:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
What is the position of someone on a 24 month contract with PN regarding price rises, I assume, prhaps wrongly that the broadband price will not increase but what about other costs ? Caller display, anytime calls, line rental and the rest will these costs remain the same or increase ?
If increases apply then what value has a 24 month contract at a fixed price have ?
Does such a change in a written contract make that contract null & void ?
If increases apply then what value has a 24 month contract at a fixed price have ?
Does such a change in a written contract make that contract null & void ?
We are born into history and history is born into us.
8 REPLIES 8
Re: Price increase
17-07-2015 5:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It's an opportunity for you to terminate your contract earlier (including broadband) with zero termination cost, as many people are doing currently (including me, into my 18 month contract for telephone + FTTC).
You can call the retention team at Plusnet to see what they are willing to offer, and check the offers elsewhere.
Check the "account and billing" forum for many threads on this.
You can call the retention team at Plusnet to see what they are willing to offer, and check the offers elsewhere.
Check the "account and billing" forum for many threads on this.
Re: Price increase
17-07-2015 5:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It's not a 24 month contract at a fixed price. For that period you agree to pay early termination charges if you choose to leave. Plusnet can change prices if they wish, but if the changes are detrimental to you they must allow the contract to be terminated without penalty if given notice within a specified period.
David
Re: Price increase
18-07-2015 8:08 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If I try to plough through the complexities a one minute UK Geographic call,out of plan, via PN will cost 26p (16p set up + 10p per minute),
whereas the same call on my Sipgate service would cost 1p
It is a difficult choice.
whereas the same call on my Sipgate service would cost 1p
It is a difficult choice.
Now Zen, but a +Net residue.
Re: Price increase
18-07-2015 8:25 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have a call plan so the normal cost per minute to geographical landlines doesn't affect me but 10p per minute is more than my PAYG mobile - that's unbelievable.
Re: Price increase
18-07-2015 8:48 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
And if you use 18185 (still allowed by PN) out of plan UK (01,02,03)calls cost 5p connection charge and zero p per minute!!
Re: Price increase
18-07-2015 10:55 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
For clarification; the prices for the phone would increase, but that also gives you the option to leave.
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Re: Price increase
18-07-2015 10:59 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for the clarification, Matty. For even more clarification, can you confirm the (including broadband) in what what Sebtomato says: It's an opportunity for you to terminate your contract earlier (including broadband) with zero termination cost
Re: Price increase
18-07-2015 11:06 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sorry guys. Yes, including broadband. Make sure the gaining CP uses the correct migration process to avoid the £30 cessation charge as that still applies if necessary.
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page