Problem after problem

[#1]

It is possibly the router or the power supply.
My Netgear is very sensitive to voltage dips and reboots itself at the slightest provocation

[#2]

[me=jelv]looks smugly at his UPS[/me]

[#3]

Don't knock Plusnet for your IP Profile. It's nothing to do with them. Have a moan at BT Wholesale, they manage your line

[#4]

Isn't plusnet owned by BT though 
Snr is now sitting at a lovely 6.0 
Other than the resets everything is perfect

[#5]

Quote from: shakky

Don't knock Plusnet for your IP Profile. It's nothing to do with them. Have a moan at BT Wholesale, they manage your line

I do not think that is correct.
BT Wholesale are Plusnet's supplier for broadband  - not yours. They will simply refuse to talk to you as they have no contractual arrangement with you. BT Wholesale's contract is with Plusnet and they will only talk to Plusnet.
If your phone calls are with BT, then your contract for phone calls is with BT retail (a different part of BT to BT Wholesale) and BT Retail do not care about and have no responsibility for broadband.
It is Plusnet's responsibility to sort out any broadband problems you have, (maybe with limits if the problem is your side of the master socket)
Jim

[#6]

[#7]

Quote from: adiewoo

I think the SNR reset puts you back in the 10 day training period which is liable to cause some disconnects.

Its been 12 days now, and is still doing it?

[#8]

The training period should now have ended, we're not seeing any disconnections from here, the latest connection has been up for 3 Days, 18:14:40 (on going)

[#9]

It has to be the router then, as its done it 3/4 times in the last 3 days.. Current connection uptime on the router now is 22 hours

[#10]

Is this the Thomson we sent you? If so let me know and I'll get you a replacement ordered, see if that's causing the problem.

[#11]

yes, its the thomson.. Thanks

[#12]

Now after having an snr of 6.0 for 13 days, i come home today to see its gone up to 11!  
My ping has now doubled, and download speed has dropped to 3.85

Im sorry but what the hell??!!
Also, it's now refusing to do a Bt speedtest
FAQ
System Error Image not loaded
Performance Tester is unable to run the speed test for your telephone number: 01245****** and Service ID: BBIP37751230. Please check that it is the correct telephone number/Service ID for your service. Did you follow all the instructions given on the website, before initiating the speed test. If not, then please follow all the instructions carefully and try to run the test again. If you believe it is correct telephone number/Service ID for your service and you have followed all the instructions then please ask your Service Provider whether you can use Performance Tester to test your Broadband speed. If this problem persists, raise the issue with your service provider.

[#13]

Quote from: Matt

Is this the Thomson we sent you? If so let me know and I'll get you a replacement ordered, see if that's causing the problem.

And don't worry about it.. I gave PN a month, and if things went tits up again i'd leave.. Well now it's back to what it was before, so ill guess i have no other option..
But for those 2 weeks that i had the 6.0 SNR, gaming was heaven, and pos by best broadband experience..
Now on to pastures new, just hope the grass is greener
Thanks for trying to help me guys
EDIT: Just as i thought, tried to play call of duty online and had 2 yellow bars!!! the past 2 weeks ive had 4 bars in 95% of games and host for 60% of them.. GREAT!!!!!!!!!!!!!
 

[#14]

1 reset and 5 mins later

Somes up my whole PN experience
Up and down more than a yoyo

[#15]

If 55ms is the highest ping you've had, then I wouldn't say the line is performing particularly badly if I'm honest.