Query
(posted this in both this forum and the feedback one, because I didn't know which one the support staff read. Fell free to delete whichever one is in the more inappropriate place)
I started the connection check..then realised there was no point........because if I could check........then I was connected.
Before Christmas 2009, the internet in my area (Lybster) went down completely due to a fault in the line because of the weather between us and Inverness, and had not been repaired before I went to the offspring for Christmas and the New Year.
I did not get back home until the beginning of January...and ever since my return, my connection has dropped intermittently......sometimes reconnecting within seconds...sometimes taking longer.....and sometimes taking hours.
Having been with Plusnet with no/very few problems since 2006 in two places in the same area, I can't find out who I should be screaming at.....Plusnet or BT..because neither show problems with the line....but I have been having problems since the beginning of January..
Wondering if the fact that my router gets red hot within a short time of going online has anything to do with it. I don't run it 24/7......but I do run it from the time I go online, until I go to bed, because I wander back and forth to the PC......and the longer it is on, the more often it appears to cut out.
So am I looking at a Plusnet problem, a BT problem or a duff router?
I started the connection check..then realised there was no point........because if I could check........then I was connected.
Before Christmas 2009, the internet in my area (Lybster) went down completely due to a fault in the line because of the weather between us and Inverness, and had not been repaired before I went to the offspring for Christmas and the New Year.
I did not get back home until the beginning of January...and ever since my return, my connection has dropped intermittently......sometimes reconnecting within seconds...sometimes taking longer.....and sometimes taking hours.
Having been with Plusnet with no/very few problems since 2006 in two places in the same area, I can't find out who I should be screaming at.....Plusnet or BT..because neither show problems with the line....but I have been having problems since the beginning of January..
Wondering if the fact that my router gets red hot within a short time of going online has anything to do with it. I don't run it 24/7......but I do run it from the time I go online, until I go to bed, because I wander back and forth to the PC......and the longer it is on, the more often it appears to cut out.
So am I looking at a Plusnet problem, a BT problem or a duff router?
