Service Status &
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Service Status &
20-11-2012 5:10 PM
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Appreciated that DCT are short of manpower today, but perhaps something on the Announcements Board as an update would be useful. Thanks.
Re: Service Status &
20-11-2012 5:15 PM
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Re: Service Status &
20-11-2012 5:18 PM
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Re: Service Status &
20-11-2012 5:21 PM
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Edit: Just tried again and got in
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Service Status &
20-11-2012 5:28 PM
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Only oddity is there don't appear to be any guests or spiders about.
Re: Service Status &
20-11-2012 5:29 PM
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Quote from: Anotherone I've noticed that Usertools and Usergroup are still down and trying to check Service Status at http://www.plus.net/supportpages.html?a=2&?helpheader=servicestatus I see that Portal, Home Phone, and Network Capacity both 20CN & 21CN statuses are empty and all showing times of 0 Days 0 Hrs 0 Mins, I don't know whether this is related.
No, that will be because we've not posted anything under those categories since we last archived data from the database the service status tool relies on.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Service Status &
20-11-2012 5:32 PM
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Re: Service Status &
20-11-2012 5:35 PM
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I was on ptn-ag03, now on pcl-ag03.
Usertools Gateway Checker can't identify pcl-ag03.
Jelv's sig and avatar etc now displaying correctly.
Usertools and Usergroup took ages to load.
Something is still broken.
Re: Service Status &
20-11-2012 5:38 PM
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Using a diagnostic mode on my IP shows just one hop to an IP without rDNS - looks like its routing to the outside world is somewhat screwed.
Re: Service Status &
20-11-2012 5:43 PM
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Tracing route to google.com [173.194.34.103]
over a maximum of 30 hops:
1 1 ms <1 ms 1 ms RTA1335.home [192.168.1.1]
2 35 ms 42 ms 34 ms lo0-central10.pcl-ag03.plus.net [195.166.128.184]
3 38 ms 33 ms 35 ms link2-central10.pcl-gw02.plus.net [84.93.249.66]
4 34 ms 34 ms 34 ms xe-1-2-0.pcl-cr02.plus.net [212.159.1.6]
5 36 ms 95 ms 38 ms ae2.pcl-cr01.plus.net [195.166.129.6]
6 36 ms 34 ms 33 ms ae1.ptw-cr01.plus.net [195.166.129.0]
7 33 ms 33 ms 35 ms 72.14.222.97
8 33 ms 35 ms 34 ms 209.85.240.63
9 37 ms 35 ms 33 ms 209.85.253.47
10 34 ms 34 ms 35 ms google.com [173.194.34.103]
Trace complete.
Re: Service Status &
20-11-2012 5:46 PM
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Gateway checker still can't identify pcl-ag03. (20CN)
Re: Service Status &
20-11-2012 6:38 PM
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Quote You are using a debugging mode - and checking IP 80.229.*.*
Array
(
[0] => 1 84.92.0.73 (84.92.0.73) 0.281 ms !A
)
Sorry, the tool currently could not identify your gateway; this does not mean that anything is wrong with your connection.
Final hop when tracing to myself from elsewhere gives link4-central10.ptn-ag04.plus.net [84.93.248.231]
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Service Status &
20-11-2012 7:15 PM
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Re: Service Status &
20-11-2012 7:19 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Service Status &
20-11-2012 7:26 PM
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