Shocking customer service today

[#1]

Not impressed with customer service today...one line responses and not a care towards my query at all!

I pulled him up on his professionalism and it seemed to go straight over his head...shocking!

It's not what I've come to expect from them!

[#2]

Rather a sparse comment. A little more constructive detail might help.

[#3]

It was a very brief summary of my opinion, constructive or not...take it how you want

[#4]

Hey there @sparkymarcopolo

Sorry for the delay in getting back to you. We're rather busy at the min.

I'm really sorry about the recent experience with calling up, it's 100% not something we want people to experience. I will listen to the call and pass the feedback on for you. If you can inbox me your username that would be great