So long and thanks for all the fish...
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- So long and thanks for all the fish...
Re: So long and thanks for all the fish...
07-07-2015 1:13 PM
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@npr I've responded to your ticket online (104872374), and I do hope that you reconsider your decision to leave Plusnet, we'd be sad to see you go
Re: So long and thanks for all the fish...
07-07-2015 1:16 PM
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I'll second that!. You've provided useful advice on these forums and your presence will be missed.
Quote @pwatson,
Such a shame it should come to this. Hope all goes well with your new provider ... hope you'll keep contributing here.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: So long and thanks for all the fish...
07-07-2015 2:02 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: So long and thanks for all the fish...
07-07-2015 3:43 PM
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Understandable really as they'll probably be busy wherever they go, looking at the stats posted on tbb's blog today!
Re: So long and thanks for all the fish...
07-07-2015 9:36 PM
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My migration is set for July 21st but I'm happy to stick around after that if I'm allowed. It'll be good to see how things pan out over the next 12 months and you never know I may be back eating humble pie and claiming poverty
Re: So long and thanks for all the fish...
08-07-2015 9:45 AM
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I'm sorry to go and I may very well regret my decision. But the way it seems PN is going does not sit comfortably with me ...
Cost is NOT the deciding factor: it's attitude, service and confidence.
I wish all who stay good luck!
Kind Regards to all
Hugh
Re: So long and thanks for all the fish...
08-07-2015 9:53 AM
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Quote from: Hairy Cat some confusion here wrt your last statement.
According the the email we have to give notice that we are going to move in the next 30 days, OK
But what if we are in a current LRS and have no intention of moving NOW, but want the option to move when out LRS expires?
E.g. mine expires in Sept, but I have only till mid Aug to give notice, so if I phone now and say "I am planning on moving WHEN my LRS expires" does that count?
If not then it is detrimental to us on current LRS's.
I have no intention of LOOSING money by moving my phone before the LRS ends. But am unhappy with the price increases and WILL be moving then.
Quote from: catelliott @Hairy McBiker I'm just getting clarification regarding this, please bear with me
Is there an update on this yet?
Regards
Mike
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: So long and thanks for all the fish...
08-07-2015 9:55 AM
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@I.T.Works Nothing as of yet, I'll get this chased up again
Re: So long and thanks for all the fish...
08-07-2015 9:08 PM
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Re: So long and thanks for all the fish...
08-07-2015 11:41 PM
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Quote We hope you're happy with Plusnet's award-winning products and services, but if you do decide to leave because of these changes, we won't apply any early termination charges. All we ask is that you tell us within 30 days of getting this email and give us 14 days' notice.^ The changes will come into effect from 2nd September 2015, and you don't need to do a thing. You'll see the new charges on your first bill after that date.
I unfortunately have paid in advance and that will keep me a little longer, don't guess they will give me my money back.
.........................proud" say Pnet.
Re: So long and thanks for all the fish...
09-07-2015 9:09 AM
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Quote from: catelliott @I.T.Works Nothing as of yet, I'll get this chased up again
Just on this, Cat's out of the office today so it'll likely be tomorrow that you get an update.
Re: So long and thanks for all the fish...
09-07-2015 10:07 AM
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Re: So long and thanks for all the fish...
09-07-2015 10:09 AM
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Re: So long and thanks for all the fish...
09-07-2015 10:16 AM
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Re: So long and thanks for all the fish...
09-07-2015 10:28 AM
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Recent developments suggest that if a fault occurs,it may be a hassle to report it, and/or it may not be dealt with in a timely and efficient manner.
So, it all depends, if and when - once bitten and all that...
Zen SOGEA 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
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