Hi Guys
Well the service started so well, but I noticed last night I appeared to be getting slower, come tonight and I was buffering all over the place whilst trying to stream some movies...
I shut everything down and run the BT test (I can not see how a fault is present as line has been solid for years with Sky)
anyway here are the results, can you let me know how to proceed as it says I am to contact you
Results Image not loaded
Test was carried out at 22.30
1. Best Effort Test: -provides background information.
Download Speed
30.36 Mbps
0 Mbps 77.43 Mbps
Max Achievable Speed
Download speedachieved during the test was - 30.36 Mbps
For your connection, the acceptable range of speedsis 60 Mbps-77.43 Mbps .
Additional Information:
IP Profile for your line is - 77.43 Mbps
2. Upstream Test: -provides background information.
Upload Speed
7.52 Mbps
0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 7.52Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
This test was not conclusive and further testing is required.This might be useful for your Broadband Service Provider to investigate the fault.
If you wish to carry out further tests,please click on 'Continue' button.If not, please close the window using 'Exit' button and contact your ISP for further assistance with these results.
