Hmm, very interesting!... especially the last linky... to the original poster..... the "inference" of the letter may be illegal, but as they haven`t actually named PlusNet as "your internet service provider" they can probably use that fact as a "get out".... saying "sorry, we made a mistake sending you the letter"... or similar....
(Like .... You owe £xx.xx on your telephone bill.... if you don`t pay it within 7 days, you will be cut off "... however, in the same letter you get..... "if you have already paid this bill, please ignore this letter".... double standards and double meanings... )
