Thank you for totally making my friends phone and Internet FAIL

[#1]

FAIL FAIL FAIL
after six hours BT man left and didn't even install OpenReach Box!  Just wired directly to your PlusNet box.  Phones don't work now either.
FFS can't even get through to complain and YOU SEND A TEXT TO SAY WELCOME
/o\
FAIL I get 75p for referring a friend to a 'phone and Inet' f* up service that does this?  Please ...?

[#2]

Posting in more than one place will annoy the forum mods...  I've replied in your original thread
http://community.plus.net/forum/index.php/topic,145913.0/topicseen.html

[#3]

Mod:note
Locked in favour of existing thread