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Thank you plusnet

grahamjphillips
Newbie
Posts: 6
Registered: ‎15-01-2013

Thank you plusnet

Had a few speed problems which haven't yet been resolved BUT, the customer service has been great and responsive.
I've spoken to a few staff on the phone, it's a pleasure speaking to someone in a UK call centre that understands your problem and doesn't just want you to turn your router on and off.  This is such a difference to using BT's call centres.
Well done Plusnet staff.
1 REPLY 1
Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: Thank you plusnet

Thank you for the feedback, it's really nice to know that we have been able to help you.
If there is anything further we can do to help, please let us know Smiley