A warm welcome to the forums. It’s always nice when someone takes time to say thank when things go well. It’s rare that people do come here just to say thank you - it tends to be a place where people come only to get help.
I hope your experience continues to be good and if you do need help there’s a generous bunch here who do give a lot of time to helping users.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
