Thanks Plusnet

[#1]

Signed up on Monday on line Friday with no hassel, all for under 6 quid a month plus 28 quid cashback, it don't get better.....
jim:blue excessive smileys removed as per forum rules mod:end

[#2]

Glad you are well suited and welcome to the forum. 

[#3]

Yes a very warm welcome slickchilli...and don't forget, any problems pop back here.
There are loads of people here to help.

[#4]

Welcome.
Lucky you i referred a friend who signed up on 21st September, supposed to be activated on 28th - fail (BT's fault). Jameseh is on the case for me but for some reason i suspect another failed activation on the 7th Oct.
They have been without  broadband for over a week now and boy do i feel stupid saying that in would be a breeze changing providers!

[#5]

Quote from: slickchilli

Signed up on Monday on line Friday with no hassel, all for under 6 quid a month plus 28 quid cashback, it don't get better..... [Moderator's note by Jim (Oldjim)  excessive smileys removed as per forum rules ]

I signed up on Monday to switch from Greenbee to Plusnet and am still waiting for a date for changeover 

[#6]

Dennis - Yours is a bit different as we're moving you from one brand to another.
You should get some news on your ticket before long.

[#7]

Thanks James, I just find it a bit strange that seems to take longer to switch "in-house" than from one ISP to another.

[#8]

Often (I'm not sure in your case if this is true) we try to do it on your next billing date, so you're not paying what is essentially the same company, twice for the same service.

[#9]

My billing date is 28th of the month so I have missed that:
Greenbee Phone and Broadband charge for the period 28-09-2009 to 27-10-2009  is pending
I think that when I switched from Waitrose to Greenbee I got a refund for my "unused" part of the month.

[#10]

Have just been switched, see my other post

[#11]

Great
Nice use of tags too

[#12]

I'm a fast learner - will have forgotten by tomorrow though
Will I get a (partial) refund of  this months Greenbee charges which are pending?

[#13]

Yep - Let me know when the payment has completed and I'll sort it out for you.

[#14]

Thanks James, will do.
It's still showing as pending (invoice 17628631) in my Greenbee account although the money was taken from my bank account last week.

[#15]

Thanks Dennis.
I suspect that it's just waiting for the payment to be shown as taken on our side, which I'd expect to be in the next 24 hours or so.