The link to the Plusnet Fibre Forums is totally unhelpful

[#1]

BT have it:
Parent Board - Broadband
ADSL/Copper Broadband Speed/Connection Issues
BT Infinity Speed/Connection Issues
Other Broadband Queries (This board is for everything else related to broadband in your home: Wireless connections, tech setup, PCs and other hardware)

[#2]

I like the idea of having three forums including "other broadband queries"

[#3]

I'll add my support for using sub forums to achieve the split.  They can be a real pain to manage if over used, but a great asset when used in moderation (no pun intended  )
Might be of value to add a board for FTTP to service the current trialists and answer the queries until the product is announced.
Maurice

[#4]

Can you not see http://community.plus.net/forum/index.php/board,68.0.html?

[#5]

Quote from: Oldjim

Two I can do it once the decision is made - and that will be almost immediately

How is the decision made? Does it take weeks or months?!

[#6]

Plusnet staff decide as it is their Forum - and the time is as long as a piece of string 

[#7]

Quote from: AndyH

How is the decision made? Does it take weeks or months?!

It's likely to be that "piece of string" phrase that I hate so much, unfortunately.
I have sent emails off to the necessary channels, and I will update this thread once I have a response  
EDIT: Oldjim, you took the words right out of my mouth!

[#8]

It seems like the process/system for the decision to be made also needs updating as it's antiquated and stagnant. It should take a manager 1 minute to make a simple decision like this which will actually benefit the staff and users on these forums.
I also see that the link to the fibre forums is still incorrect - what kind of hurdles do you have to go through to get that changed? Weeks of testing? Legal's opinion?

[#9]

Quote from: AndyH

I also see that the link to the fibre forums is still incorrect - what kind of hurdles do you have to go through to get that changed?

A response to my emails would be a good start 
I'll go and put a bit more pressure on the concerned people this afternoon.

[#10]

Quote from: MattyC

A response to my emails would be a good start

Oh dear - looks like it's not only end users who have to endure the delayed responses....

[#11]

Still not updated   
http://community.plus.net/forum/index.php/topic,132223.msg1154279.html

[#12]

@MattyC - Catch up with me tomorrow and I'll point you to the right people.

[#13]

You may have all already noticed, but the forums have now split. We're still working on getting the link changed.
Matty

[#14]

Thanks for the update - yep, seen that one.

[#15]

That is a huge improvement, thanks.