The link to the Plusnet Fibre Forums is totally unhelpful
You have to be joking, where is the improvement?
Really! I thought it was a "Community" forum. And IIRC there was a post many moons ago from Chris Parr that said as much.
I don't think the change that has been made is going to be of any help whatsoever and is only going to please a small minority of Fibre customers. It's certainly not going to improve the response times to posts on this forum.
As I and others have posted previously, I don't agree with such a split and I'm totally against the use of further sub-forums. The only split that seemed sensible and useful is for FTTP. With this new split, a mix of FTTP and FTTC is just going to make things more confused.
Quote from: Oldjim Plusnet staff decide as it is their Forum - and the time is as long as a piece of string
Really! I thought it was a "Community" forum. And IIRC there was a post many moons ago from Chris Parr that said as much.
I don't think the change that has been made is going to be of any help whatsoever and is only going to please a small minority of Fibre customers. It's certainly not going to improve the response times to posts on this forum.
As I and others have posted previously, I don't agree with such a split and I'm totally against the use of further sub-forums. The only split that seemed sensible and useful is for FTTP. With this new split, a mix of FTTP and FTTC is just going to make things more confused.
You're both wrong, that was in the right place 
Quote from: MauriceC I really don't see where there is a huge problem?.
Talk about exaggeration. Who said it was a huge problem. I certainly didn't. I've always said, just as others have, that it wouldn't be beneficial.
As you don't spend an awful lot of time posting on this forum Maurice, then perhaps I can understand why you don't see the potential issues.
Quote from: MauriceC It was confusing and a bit illogical prior to the change. And there was an agreed need for change.
There was no confusion. It was very simple, if you had a Broadband or Router problem you posted in Broadband & Routers.
And as I've pointed out here
Quote from: Anotherone And where was the discussion I've seen no link to any recent thread discussing this.
Now tell me, where does someone with a customised home network with a router configuration problem post?
It's certainly not better or logical IMHO and that last quote is just one example of the "new" confusion.
Quote from: MauriceC To go much further opens up a whole debate on what else within Community needs restructuring after a long (In Internet time) period of stability. If we now place this bigger piece of work against the other areas of the Back Office that are in desperate need of a refresh: Billing Sysystem; Provisioning; Ticket system (and others), then a higher place in the development queue is hard to justify.
Let's just work with it and put the energy into ensuring the higher value developments DO get delivered
You talk as though frequent responders on this forum should be/are writing the code or whatever for the improved Billing System, Ticket System or whatever, which is of course complete rubbish. And no-one that I'm aware of has suggested any "restructuring" of the forum, so another red herring. The change that has been made has required more effort than was justified IMHO.
As for your last point, plenty of us have made a number of suggestions over the years for improvements that would reduce the demand for the more minor requests placed upon DCT/CRT staff (& the CSC), but are nevertheless important issues to users, and they are as much likely to happen in the near future as getting pigs to fly.
I wish a mod would lock this thread because it's gone way off-topic from Jim's original point and in reply #32 I linked to https://community.plus.net/forum/index.php/topic,132619.0.html where this issue was raised and any further discussion should be taking place, but has continued to rumble on here as a result of #33 cross-posting (see Forum Rules).
