Thought I would get better than this

[#1]

No,  when I done the BT speedtest it was 2784
Geoff

[#2]

you re-ran if after the reboot of the router?

[#3]

My latest test results below
http://www.mybroadbandspeed.co.uk/results/83962921.png
Geoff

[#4]

When you post results just copy past ALL the code from the forum link - not just the direct link URL. It will look like:
[url=http://www.mybroadbandspeed.co.uk][img]http://www.mybroadbandspeed.co.uk/results/83962921.png[/img][/url]
which will display as

Note clicking the image takes you to www.mybroadbandspeed.co.uk

[#5]

OK Jelv was not sure which one I had to post
Geoff

[#6]

It's not really the throughput speed we need to look at here, more the sync speed.
I can see that's gone up to about 2848kbps which is just enough for 2.5mb. I've changed the speed profile so see what things are like now.

[#7]

Thanks Adam I was just going to make a post stating that things are 100% better what was the problem? also will you now cancel the ticket if necessary
Geoff

[#8]

I can't really say what it was causing the issue I'm afraid. Reduced sync speeds can be caused by pretty much anything affecting the signal on the line between your router and the exchange. Needless to say if we'd have had to get to the stage where we'd raise an issue with our suppliers we may then be able to start narrowing down what might have been pushing the sync speed down. 
All in all I'm glad to hear things are better

[#9]

I must say that the speed has got much better I would like to thank all for their input into this problem that I had
Thanks,
Geoff

[#10]

Thanks Geoff and thanks too to anyone else that's helped out on this one.