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Ticket attachments blocking wireshark pcaps

Gus
Aspiring Pro
Posts: 3,240
Thanks: 34
Fixes: 3
Registered: ‎31-07-2007

Ticket attachments blocking wireshark pcaps

who's bright idea was it to remove Wireshark pcaps as a valid file type to attach to a ticket? Renaming the capture as txt file doesn't work as I'm guessing you are doing a file scan on verification.
Had to upload it to my webspace and hope the CSA that gets it Can view it.
FTTP 500 regrade from Tues 28th November
2 REPLIES 2
Oldjim
Resting Legend
Posts: 38,460
Thanks: 741
Fixes: 63
Registered: ‎15-06-2007

Re: Ticket attachments blocking wireshark pcaps

Just to emphasize the point
Force9Original
Grafter
Posts: 352
Registered: ‎05-02-2010

Re: Ticket attachments blocking wireshark pcaps

One could be cynical..... but,..... Grin