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Ticket system link
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Ticket system link
25-10-2014 11:32 AM
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Hi,
I find very difficult to find the link to my open tickets, I am wondering if anybody could help me.
cheers
I find very difficult to find the link to my open tickets, I am wondering if anybody could help me.
cheers
5 REPLIES 5
Re: Ticket system link
25-10-2014 11:38 AM
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The route is
Help and Support
View Your questions - lower left
This is a direct link https://www.plus.net/wizard/?p=search
Help and Support
View Your questions - lower left
This is a direct link https://www.plus.net/wizard/?p=search
Re: Ticket system link
25-10-2014 11:59 AM
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Hi,
I can reach it using your link but you know? there is not such a link on my support page, I could send you a picture
but taking in consideration I saved the bookmark, thank you for your help
cheers
I can reach it using your link but you know? there is not such a link on my support page, I could send you a picture
but taking in consideration I saved the bookmark, thank you for your help
cheers
Re: Ticket system link
25-10-2014 12:07 PM
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Going right back to basics
The first pic is the top of the main Plusnet page
The second is after you click on Help and Support - login required
Please advise where you don't see it
The first pic is the top of the main Plusnet page
The second is after you click on Help and Support - login required
Please advise where you don't see it
Re: Ticket system link
25-10-2014 5:48 PM
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Ah ok this is the problem :
1)www.plus.net->"Help and Support" it's as you say
2)www.plus.net->"Member Centre"->"Help and Support" is as I say
the page is completely different, is there any reason why?
cheers
1)www.plus.net->"Help and Support" it's as you say
2)www.plus.net->"Member Centre"->"Help and Support" is as I say
the page is completely different, is there any reason why?
cheers
Re: Ticket system link
25-10-2014 5:53 PM
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I have absolutely no idea - I normally use Firefox with auto login but I also tried IE not logged in and didn't get that
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