Upload speed estimate on 40/2 needs fixing
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Upload speed estimate on 40/2 needs fixing
15-10-2016 11:47 AM - edited 15-10-2016 11:48 AM
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Pic from another thread https://community.plus.net/t5/Fibre-Broadband/Upload-speed-cap/m-p/1377291#U1377291
Re: Upload speed estimate on 40/2 needs fixing
15-10-2016 12:22 PM
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Are you sure @Oldjim?
The contract appears to have been running for around 15 months so it is feasible that 40/10 was still being sold/advertised then.
Re: Upload speed estimate on 40/2 needs fixing
15-10-2016 12:42 PM - edited 15-10-2016 12:45 PM
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No I am not but I thought that 40/10 was withdrawn before that (June 2014) and even 40/20 (now 55/10) was withdrawn on June 17th 2015 so 16 months ago and from the screen cap (difference between the download figures) he can't be on 55/10
Re: Upload speed estimate on 40/2 needs fixing
15-10-2016 7:10 PM
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If this detail is held and visible as part of the customer's account details - does it become part of the contract?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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- Upload speed estimate on 40/2 needs fixing