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Usage Upgrade
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- Re: Usage Upgrade
Usage Upgrade
30-06-2010 6:34 AM
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Currently on Broadband Your Way option1. I could do with increasing my usage by another 1Gb.
I see from the options it reads:-
£1.00 per GB on Options 2, 3 and Pro, or £1.25 per GB on Option 1 or Essential.
Cannot understand why Option 1 users are penalised by another 25p.
Surely the increase should be a flat rate for all everyone !
I see from the options it reads:-
£1.00 per GB on Options 2, 3 and Pro, or £1.25 per GB on Option 1 or Essential.
Cannot understand why Option 1 users are penalised by another 25p.
Surely the increase should be a flat rate for all everyone !
5 REPLIES 5
Re: Usage Upgrade
30-06-2010 8:45 AM
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Probably a nudge in the direction of an upgrade to a current product
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Usage Upgrade
30-06-2010 11:14 AM
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You took the words out of my mouth. Looks as though old timers like me on old tariffs are being penalised when it comes to wanting more than the original 2Gb allowance.
Was OK years ago but not any longer.
Was OK years ago but not any longer.
Re: Usage Upgrade
30-06-2010 11:26 AM
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Hi Laroc,
The difference in price as Strat says is intended to be an incentive to move onto our newer account types rather than as a penalty. Looking at your usage history you would get much better value for your money being on Value
Please let me know if thus is something you are interested in or have any questions about and I'll be more than happy to help.
The difference in price as Strat says is intended to be an incentive to move onto our newer account types rather than as a penalty. Looking at your usage history you would get much better value for your money being on Value
Please let me know if thus is something you are interested in or have any questions about and I'll be more than happy to help.
Re: Usage Upgrade
30-06-2010 1:37 PM
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Laroc,
Just to confirm, we increase the price of usage on Option 1 at the same time as we doubled the usage allowance (from 1GB to 2GB).
So we're not that nasty really
Just to confirm, we increase the price of usage on Option 1 at the same time as we doubled the usage allowance (from 1GB to 2GB).
So we're not that nasty really
Re: Usage Upgrade
30-06-2010 2:53 PM
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James/Adam
Thanks for your response,much appreciated. I didn`t think for one moment PN was nasty, the service has been 100% since I joined back in 2008.
Cannot see the point of upgrading to Value.
My 2Gb is on the borderline during the final couple of days of the billing month. Only require another 1Gb, so I see no reason to change to Value giving me an increase of £4.00 per month and 10GB.
I will just opt for the additional 1Gb at £1.25.
Regards to all
Thanks for your response,much appreciated. I didn`t think for one moment PN was nasty, the service has been 100% since I joined back in 2008.
Cannot see the point of upgrading to Value.
My 2Gb is on the borderline during the final couple of days of the billing month. Only require another 1Gb, so I see no reason to change to Value giving me an increase of £4.00 per month and 10GB.
I will just opt for the additional 1Gb at £1.25.
Regards to all
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