View my Usage - Has it stopped working?

[#1]

I am still waiting for it to start registering my usage. 

[#2]

Have you checked that the domain in your router login is @plusdsl.net ?

[#3]

most of my Peak time usage has gone into Off Peak time - but that's fine.

[#4]

@chandu
Did you do the disconnect / reconnect thing?
Mine started working after that. Seems to have been fine since.
(Though I had some issues of being charged extra for going over - when I hadn't - that needed clearing up first.)

[#5]

@ IanSn
No, I haven't done switch off/on at the router yet.  But a few weeks ago we had similar situ and when it was fixed it had started registering the usage.  So, I think I will wait for them to get it fixed or Digi team to suggest to do so.
Thanks for your suggestion.

[#6]

@chandu - If you want to disconnect and reconnect it may well fix this for you. You'll need to wait 4 hours for the usage to catch up before you'll know if this has done the trick though  

[#7]

Quote from: Acassim

@chandu -....... to disconnect and reconnect it may well fix this for you.

I have already done the router's soft disconnect/reconnect yesterday and nothing has changed. 

[#8]

Each time you've disconnected, you've managed to connect to the same Access Rack!
Can you try again? Just a PPP Session drop.

[#9]

Quote from: Chris

Can you try again? Just a PPP Session drop.

Thanks Chris. Will try again later tonight and this time I will wait 30 mins. before reconnect.  Fingers crossed. 
Many regards.

[#10]

I've tried the "disconnect -reconnect" route -but VMU figures are all zeros since Monday!!  Doesn't matter to me cos I'm on U/L package tho'

[#11]

@chandu - I can see that your usage is now showing.
@davidj60 - Your usage should start showing within the next 4 hours.

[#12]

Quote from: Chris

@chandu - I can see that your usage is now showing.

Yes, Chris, you are right.  Last night I had tried PPP disconnect/wait 30 Mins./reconnect/wait 30 mins and then check for VYU, but it did not make any difference.  So, I decided to do a hard (Router) switch off/wait 30mins/switch on/wait 30mins and hey presto, it started to register the usage. Let's hope that it stays that way. 
Many regards.

[#13]

Please note that my usage meter is now also showing periods of zero usage - having been fine since mid May when the problem was first reported by others.
Check out attached screenshot. I was away both previous weekends.
On the weekend of 7/8th there was nominal usage as usual when I'm away - so nothing amiss.
On Wednesday 11th zero is showing.
On the weekend of 14/15th I was actually back at 10am on Sunday and was using the internet all day following that point. Should have been at least 200MB - but it's zero.

[#14]

Hi drj,
I've added your account to the problem. Please note that any days that show 0KB means that you will not be charged for any usage for those days, even if you did use some.
Sorry for any inconvenience caused by this.

[#15]

Well it all seems to have gone tits up again!  I'm showing zero usage since Sunday 29th June up to and including today.  Anyone else affected again?????????????