Visual Radius - Possible to view via account online
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Feedback
- :
- Plusnet Feedback
- :
- Re: Visual Radius - Possible to view via account o...
Visual Radius - Possible to view via account online
28-08-2014 1:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Visual Radius - Possible to view via account online
28-08-2014 2:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Unfortunately we don't have any way that you can view the connection log history, or any sort of interface that you can look at.
I understand that it's probably more about having access to it yourself. But is there a specific time period you want me to look at and post for you?
Re: Visual Radius - Possible to view via account online
28-08-2014 2:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Visual Radius - Possible to view via account online
30-08-2014 11:21 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Visual Radius - Possible to view via account online
30-08-2014 6:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If you want the geeky toys pay the cost premium for the tool and UI developers and go for the geeky ISP I guess.
Plusnet seem to have chosen a quite different path and, frankly, they have a lot higher priorities for their budgets such as getting wait times on the phones down.
Re: Visual Radius - Possible to view via account online
30-08-2014 9:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It would be a great tool to have to aid with self diagnostics.
podman
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Feedback
- :
- Plusnet Feedback
- :
- Re: Visual Radius - Possible to view via account o...