WTH!

[#1]

Download speedachieved during the test was - 89 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :5312 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 135 Kbps

[#2]

Thanks Matt it does seem much better, I will know better when I try to get some of my music back from iTunes, that could be interesting, am hoping to be able to download some overnight 

[#3]

You will see a big jump in speed when the IP profile shifts from 135Kbps. It should be less than 4 hours from when you rebooted.

[#4]

Seems much better already so will be a happy bunnny if it gets much much better 

[#5]

In that case it has probably already increased. Have you run another BT speedtest?

[#6]

I am still having problems with my broadband.  Have moved the router to allow me to use the ethernet cable.  Just done a BT Speedtest
Download speedachieved during the test was - 88 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :3776 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 135 Kbps
Am going to look at the router now.
Seriously, I set an album download at 06.50 this morning, 14 songs and 1 video, it managed to finish downloading at around 09.30 and I was unable to do anything else while it downloaded.  It really isn't good, and having to have the eithernet attached is making things less convenient for me.  

DSL Connection
Link Information

Uptime: 0 days, 0:13:24
DSL Type: G.992.1 annex A
Channel mode: Interleave
Maximum Bandwidth (Up/Down) [kbps/kbps]: 1,096 / 3,872
Bandwidth (Up/Down) [kbps/kbps]: 448 / 3,776
Data Transferred (Sent/Received) [kB/MB]: 0.00 / 1.67
Output Power (Up/Down) [dBm]: 12.0 / 19.5
Line Attenuation (Up/Down) [dB]: 23.0 / 47.0
SN Margin (Up/Down) [dB]: 25.0 / 10.0
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 969
CRC Errors (Up/Down): 0 / 6
HEC Errors (Up/Down): 0 / 99

[#7]

Hi there,
Shortly after you posted the above your BT profile jumped up to 3000 to match what is set on our systems, so you should have had a fairly significant improvement since then. Has that happened, or is it still running slowly?

[#8]

Is all working fine now, I downloaded an 40 track album from my iTunes Cloud and it was downloaded and done in minutes.  My mac is connected, have got my wireless printer connected, its all good.
Am now off to start a new thread, for positive feedback 

[#9]

ha, spoke too soon then, cos here we are, back to square one!
speed test results :-
Download speedachieved during the test was - 132 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :320 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 250 Kbps

Router info
DSL Connection
Link Information

Uptime: 0 days, 14:08:21
DSL Type: G.992.1 annex A
Channel mode: Interleave
Maximum Bandwidth (Up/Down) [kbps/kbps]: 1,068 / 544
Bandwidth (Up/Down) [kbps/kbps]: 448 / 320
Data Transferred (Sent/Received) [kB/MB]: 0.00 / 304.09
Output Power (Up/Down) [dBm]: 12.0 / 16.0
Line Attenuation (Up/Down) [dB]: 23.0 / 47.0
SN Margin (Up/Down) [dB]: 24.0 / 6.0
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 65,538 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 65,638 / 0
FEC Errors (Up/Down): 0 / 74,844
CRC Errors (Up/Down): 0 / 139
HEC Errors (Up/Down): 2 / NA

Come on guys 

[#10]

Did you pick up the phone to see if there was any background noise?

[#11]

there's always noise on the phone, is why i never use it
just seems that when i post on here things piick up and then it all goes back to usual

[#12]

Is there still noise on the phone if you unplug your internet router, or does it stop?

[#13]

No idea, will post when I find out, sadly am not able to crawl around trying to unplug stuff

[#14]

Quote

there's always noise on the phone, is why i never use it

noisy phonelines more than likely means theres a "voice fault" on the line (e.g. an issue regarding the voice service), if theres an issue with the voice service, 99% of the time theres an issue with the broadband service.
It may require you raising a phone fault, and getting an engineer to come take a look at the line itself, what sort of noise is it? Popping? Hissing? Crackling?
Regards

[#15]

would a fault not have been picked up during the checks before switching me from my previous provider?