What a useless ticket system.

glloyd · ‎06-04-2007

I went to add to ticket 92816024 tonight and as I hit Add Comment the whole thing disappeared. 45 Minutes on the phone at 10.00pm only to be told I had deleted the ticket and it can't be un deleted. What a useless system and call waiting times get no shorter yet still keep advertising for new customers..

jelv · ‎10-04-2007

More worrying is that you were told it had been deleted when I think what you'll find it's been closed. Check the closed tickets.

jelv (a.k.a Spoon Whittler)
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glloyd · ‎06-04-2007

That's the odd thing it does not show in closed tickets.

adamwalker · ‎27-04-2007

Hi George,
It looks like you chose to close the ticket by mistake.
Closed tickets can't be re-opened but a new one has since been opened including a reference back to the closed one.

If this post resolved your issue please click the 'This fixed my problem' button

Adam Walker
Plusnet Help Team

What a useless ticket system.

What a useless ticket system.

Re: What a useless ticket system.

Re: What a useless ticket system.

Re: What a useless ticket system.