What, if anything, are Plusnet doing about slamming with the new system

[#1]

That makes sense. The thread is specifically talking about cases where the customer has not spoken to a new provider and doesn't wish to transfer though. MattyC's message in the thread (2nd one in) states that "We can put a note on your account to cancel any orders from other parties" which is all I was trying to do.
dick:quote

[#2]

Quote

MattyC's message in the thread (2nd one in) states that "We can put a note on your account to cancel any orders from other parties" which is all I was trying to do.

As mentioned, that's not an official process and notes can get missed from time to time so it'd be best to get in touch if you get one of these notifications without your authority.

[#3]

Quote from: Chris

Yep, if it's error we can cancel it. However if the customer has spoken to a new provider they should be cancelling it.

It doesnt matter who should be cancelling it.
Thanks for confirming you can cancel it, the question is tho will you add some kind of opt in to the plusnet control panel? the customer ticks the box and thats authorising plusnet to cancel "any" migrations as long as long as the box is ticked.

[#4]

Indeed, some sort of multi-choice option in the control panel should be available:
1. I'm happy to allow normal transfers to take place but please notify me in advance in case there has been a mistake.
2. I do not intend to leave PlusNet at present so any transfer request should be rejected; please also notify me.
3. I am in the process of requesting a transfer, with a box to optionally fill in naming the new provider.

[#5]

Interesting...
We appear to have been (near) victims to an attempted slam, receiving an email last night about the attempted transfer.
http://community.plus.net/forum/index.php/topic,141501.0.html
That email set a deadline of 4pm on the 25th July for us to be able to prevent the transfer from occurring, which gives us less than 12 days notice.
It looks like your phone line is vulnerable if you go on 2 weeks holiday...