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What's the real story on this one - MSE/Plusnet
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What's the real story on this one - MSE/Plusnet
20-06-2013 10:55 AM
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See this thread on the MSE techie sub-forum
http://forums.moneysavingexpert.com/showthread.php?t=4661759
The claim is that Plusnet have washed their hands of the situation as say there is nothing they can do.
Claim neighbours on either side have broadband - but the complainant cannot.
Further claim that it worked OK for two years - but now mysteriously does not.
I'm sure there is more to it than meets the eye but Plusnet reps might like to keep an eye on the thread.
http://forums.moneysavingexpert.com/showthread.php?t=4661759
The claim is that Plusnet have washed their hands of the situation as say there is nothing they can do.
Claim neighbours on either side have broadband - but the complainant cannot.
Further claim that it worked OK for two years - but now mysteriously does not.
I'm sure there is more to it than meets the eye but Plusnet reps might like to keep an eye on the thread.
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Re: What's the real story on this one - MSE/Plusnet
20-06-2013 12:59 PM
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Thanks x47c, I've dropped a reply in - hopefully we'll get a ticket ID or similar so we can look into what's going on there. Doesn't sound good though.
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- Re: What's the real story on this one - MSE/Plusne...