When does ones tether end....??
Quote from: Oldjim As from 22nd October all customers will be on a 12 day notice the only proviso being if you took a free router/house move/set up you would be liable for the cost of those.
That should be 10 days Jim, not 12.
From here:
[quote author="Terms & Conditions"]Ending the service
16. Once we have provided the service, you may tell us to stop providing it at any time by giving us 10 days' written notice, unless the service terms say otherwise. We can stop providing the service by giving you 10 days' written notice.
Quote from: eckiem To explain, I first started getting timeouts to an easynews web logon page (ports 80 & 81) away back in July - it was only apparent after 17:00 at night and seemed to go away around midnight. Sounds like traffic mgmt blocking me right ?? Well I'm on "Your Way Option 3 " (that's for you Jelv) which has predefined QOS for downloads so my original question to the support guys was.....why am I being blocked ?? According to the support guys, nah, you'll getting priority routing albeit at slower speeds.
The problem here is a combination of the rate limits that are in place (see pierre_pierre's post) and the fact that Usenet traffic is in the lower priority traffic queues (Bronze I think on BBYW3). If the network is busy and the Bronze queues are getting squeezed then this is going to result in your experience being significantly below the 320kbps that's advertised. You'd notice this less if you were actually downloading binary content using NTTP and multiple threads but because accessing a website is a single threaded exercise the situation is amplified.
It's certainly worth you trying PRO IMO given the fact that you'll technically be on a rolling 10 day contract (well, in a few weeks time you will be).
Quote The same puregig router kept coming back as the problem area (numerous tracert's later). Btw, I have access to business broadband (BT) and on their backbone, no issues from 17:30 onwards so it had to be PLUSNET.
I'd agree that your problem is likely to be related to our traffic management policies. The reason we throttle access to the website too is because you can download binary Usenet posts via Easynews' site IIRC.
Quote Since then, I've been migrated to 21CN, had terrible line stability problems (see my turn-up/no turn-up/cancelled engineer visit comments) but strangely not easynews problems when I did try.
We've more spare bandwidth on the 21CN hostlinks compared to what we have on the BT Centrals.
Quote Agreed to go back to 20CN because I couldn't live with the instability and we're back to square 1 - dns/web logon timeouts - jeez I was getting dns timeouts during nslookups to plusnet. Square 1 obviously seems to mean, lets look at your profile again between 23:00 and 07:15 in the morning - well what the hell is the point in checking a service when the problem actually exists sometime between 17:00 and midnight
There's a number of other posts on this forum about similar problems of late. It's worth reading this and this if you haven't done so already.
Judging by the reports from some of our other customers, we might still have a bit of work to do.
Quote Bob, what would you do in my position.....??
Give PRO a try.
