When will Plusnet offer unlimited usage?

[#1]

Quote from: professor

No ISP can offer the same as BT, the cheapo sellers advertise a low price which in many cases in unobtainable.

Actually, the whole point of setting up Openreach & BT Wholesale is that every ISP *can* be capable of offering the same as BT, because they all (including BT Retail) have "equal" access rights at equal costs.

Quote

BT foot the bill for constructing and maintaining the network.

BT Openreach construct & operate the access network, but charge the wholesalers for it. BT Wholesale construct & operate the core network, but charge the ISPs (including BT Retail) for bandwidth across it.
As I understand it, the ISPs have to book (and pay for) a certain volume in the core network - and their dimensioning departments have the job of getting this volume right for the peak hours (a balance of money vs unhappy customers). The bad news is that setting this "peak hour" bandwidth volume is expensive (and all the money going to build that core network); the good news is that this gives plenty of bandwidth for the off-peak hours that is, in essence, free. An ISP who can shift any "undesirable" traffic from the peak hour into any other period will have more options to either make more profit, or charge less.
So all ISPs have to do something to restrict the usage in peak hours, by either "the stick" (traffic management, or peak-hour usage restrictions) or "the carrot" (free usage in off-peak hours).
Anyone on an "unlimited" package is not incentivised to care about peak or off-peak considerations, so the only tool left available there is "the stick" to manage their traffic. As Jelv says, BT probably have a lot of people who don't use their allowances, and subsidise those who *do* use it. When (if) this balance changes, then BT will have to start employing that tool more widely. In the long term, an "unlimited" package that doesn't also specify how much management goes on is worthless - at least if you want some degree of certainty  of the supply.

[#2]

John UK don’t let them use examples of BT they are owned by BT in 2007
jim:red All caps removed as per Forum Rule

[#3]

@dave1234 - Who is "them"? and why shouldn't "they" use examples of BT?
Certainly Plusnet are owned by "BT" as a whole, as are the various other components. There might be some strategy that dictates what each component brings to the business as a whole, but they all run separately in operational terms.
And that means that, where Plusnet (or BT Retail, or any other ISP) depends on either BT Wholesale or BT Openreach, then the latter 2 are legally bound (by rules set by Ofcom) to treat all those ISPs identically. No special favours; no jumping to the head of the queue etc.
That means that BT Openreach (the people who own the copper line out to your house) cannot give any preferential treatment to Plusnet or their customers. Yet Plusnet (like any other ISP) depends on Openreach to maintain your line, and send out any engineers to fix things. If the line doesn't work, and the engineers are slow to fix things or don't even turn up to an appointment, then it truly is BT (as in BT Openreach) that are to blame - in such operational matters they are separate, and required by law to be separate. To get changes made, Plusnet have access to the same diagnostic tools and ordering systems that any ISP does; and when things go wrong, Plusnet have access to the same mechanisms to escalate as any other ISP.
I understand from your own thread that you have line problems, and that you are rather mad at Plusnet for their part in the process. But please don't get mad at them just because they're owned by the BT group.

[#4]

I have asked plusnet about this and they said its been noted down and passed to the right department so just waiting to hear back from them