Why didn't I receive notice of the new T&Cs and Price Guide?

[#1]

This appears to be new and something that I couldn't see in the previous terms:

[#2]

Quote from: Oldjim

That isn't the point I don't believe the amount has changed.......

I didn't say it had, I asked if there was any definitive information there that we may not have seen before. Unless you've had a recent account change, we don't know what may be there. Perhaps yours isn't showing anything relevant because you have an order in progress.

[#3]

I don't think the phone cancellation charges have changed - they have just split them
This is from April this year
Re cancellation charges - my account hasn't shown any for a long time