That isn't the point I don't believe the amount has changed.......
I didn't say it had, I asked if there was any definitive information there that we may not have seen before. Unless you've had a recent account change, we don't know what may be there. Perhaps yours isn't showing anything relevant because you have an order in progress.
I don't think the phone cancellation charges have changed - they have just split them This is from April this year Re cancellation charges - my account hasn't shown any for a long time
