Why doesn't the Account Summary include everything
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Feedback
- :
- Plusnet Feedback
- :
- Why doesn't the Account Summary include everything...
Why doesn't the Account Summary include everything
22-12-2014 3:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Where are the Call Plan Charge and Cessation Charge
If it is a space restriction why are things there from 2012 which are no longer active
Why is the router delivery not shown as written off as it is over 12 months since it was delivered
Re: Why doesn't the Account Summary include everything
22-12-2014 4:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Router still shows £40 charge and there's no revised charge for my current contract (Though there is a pending charge from Jan 1970!)
Still, I'm sure it will all be fixed when the new billing system goes live in 2037
Re: Why doesn't the Account Summary include everything
22-12-2014 6:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Why doesn't the Account Summary include everything
22-12-2014 7:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Why doesn't the Account Summary include everything
22-12-2014 7:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
£80.68 for the original Solwise router! I seem to remember there were major issues with a batch of them and a replacement had to be sent out.
I am certain I never paid £29.99 for two of the other routers, though, just p&p.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Why doesn't the Account Summary include everything
24-12-2014 4:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: purleigh It would be just typical if Plusnet's new billing system appeared in 2037, because the 'next' Y2K type problem (known as "Y2K38") will occur in 2038, when the Unix style 32-bit time stamp will roll-over back to 1st January 1970 !
It's a bit more fun than that as it's a signed number, which will become negative, making affected systems think it's 1901, or to be precise, it changes from 03:14:08 19-01-2038 to 20:45:52 13-12-1901
Re: Why doesn't the Account Summary include everything
25-12-2014 6:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Feedback
- :
- Plusnet Feedback
- :
- Why doesn't the Account Summary include everything...