Worse ISP Ever!!!

[#1]

Thought I'd show 'proof' that they are not

[#2]

Thought I'd update the proof that Plusnet are great!

[#3]

I could have posted a graph but due to Kaspersky it's a bit 'odd' as shown below.

[#4]

well I dont care I am on AVG and Xp and Plain vanilla ADSL so explain mine

[#5]

Don't take my word for it...

Broadband Expert	2.5/5	http://www.broadband-expert.co.uk/broadband-reviews/plusnet-broadband-reviews
Review Centre	2/5	http://www.reviewcentre.com/reviews92709.html
ISP Review	3.5/10	http://www.ispreview.co.uk/review/products/244.html

[#6]

@drewid,
Can you provide the results of a BT speedtest so that we can see what's going on there?

[#7]

For a more rounded view
http://www.thinkbroadband.com/isp/compare.html?isp_25=1&isp_20=1&isp_77=1&isp_21=1&isp_22=1&commit=C...

[#8]

Quote from: Mand

@drewid, Can you provide the results of a BT speedtest so that we can see what's going on there?

I have done this many times for you in the past that I have come to the conclusion that this is just a tactic "to be seen to do something". I have absolutely no intention of futilely "jumping through hoops" as I have mentioned before. My contract with you expires in March which will see an end to this sorry affair.

[#9]

... and given your attitude the start of another sorry affair with a different provider.

[#10]

hurry up and jump through the hoop you never know it might tighten up on the way

[#11]

Quote from: Oldjim

For a more rounded view http://www.thinkbroadband.com/isp/compare.html?isp_25=1&isp_20=1&isp_77=1&isp_21=1&isp_22=1&commit=C...

Rounded yet consistently falling in both reliability and customer service. Speed is constantly mediocre. Being better than TalkTalk and Sky is not something to be proud of either. Where's Fast, BeThere, Zen in this graph anyway?
They (PN) been utter pants in my recent experience. Worst ever maybe not, but right now they look pretty dire. I can't even get into the "My Questions" page at the mo. to see the ticket I raised 24th Nov  :'(.
M

[#12]

it is awful

[#13]

No real change in the pitiful speeds...

[#14]

@drmiket - I can see that one of our faults agents has your fault in hand personally, please let me know if you'd like me to get him to call you?
@drewid - we don't have an open fault on your account to investigate this I'm afraid, you can raise one at http://faults.plus.net
@thumbs - is there anything in particular we can look into for you? If you want to raise us a fault so we can investigate please use the link above, thanks.

[#15]

Quote from: Matt

@drewid - we don't have an open fault on your account to investigate this I'm afraid, you can raise one at http://faults.plus.net

Hahahahahahah!............... If I didn't laugh I'd cry!