Your accounting procedures leave a lot to be desired.
FIXED
To be completely honest, I'm not entirely sure, however it's possible that this says this at the moment because an invoice was generated with a standard monthly line rental payment to cover 02/10/17 to 01/11/17.
Although I can confirm that your account on our side does state that LRS is active and has an expiry date of 01/10/18.
Regardless, I will pass feedback on regarding the confusion this causes on the account summary page (And looking in to this further, the itemised phone bill which also states line rental was £18.99 back when you were previously on LRS before you renewed it last month)
Thank you once more Harry. I'll see what next month brings and 'gird up my loins' just in case 