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bank holiday phone charges?
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bank holiday phone charges?
05-05-2010 12:29 PM
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looks like plusnet charges for phone calls made on a bank holiday. i believe all phone providers charge (possibly bt do too), but it would be a marketing advantage if plusnet offered bank holidays as inclusive minutes, like weekends.
it would definitely help me and others build more confidence in our isp!
it would definitely help me and others build more confidence in our isp!
3 REPLIES 3
Re: bank holiday phone charges?
05-05-2010 12:44 PM
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Hi Ritz,
Nice idea, assuming you are referring to Talk Evenings and Weekend hours then there are no exceptions to the Monday to Friday 6:00PM to 6:00AM rule. I'm sure extending this to include bank holidays could be a good selling point as I'm pretty sure that other telcos don't do this too.
I'll go ahead and raise this with our consumer team now.
Nice idea, assuming you are referring to Talk Evenings and Weekend hours then there are no exceptions to the Monday to Friday 6:00PM to 6:00AM rule. I'm sure extending this to include bank holidays could be a good selling point as I'm pretty sure that other telcos don't do this too.
I'll go ahead and raise this with our consumer team now.
Re: bank holiday phone charges?
05-05-2010 3:44 PM
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BT used to do this many years ago. I spent many an hour carrying out the changes at local telephone exchanges (clockwork ones)
Re: bank holiday phone charges?
05-05-2010 10:44 PM
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They certainly did, though I was never directly involved - but ISTR it was only at Christmas and New Year (?)
I could well be wrong - it was a long time ago.
I could well be wrong - it was a long time ago.
A complex system that does not work is invariably found to have evolved from a simpler system that worked just fine
Zen SOGEA 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Zen SOGEA 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
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