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cancellation is a joke

ctaylor
Newbie
Posts: 8
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Registered: ‎07-10-2017

cancellation is a joke

on ‎02-01-2018 2:02 PM - last edited on ‎04-01-2018 6:22 AM by Moderator

its hard work.  can't do it online chat, call and get told the queue is long use the internet.

Moderator's note by Mike (Mav): Labels added after move to Feedback.

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ctaylor
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Registered: ‎07-10-2017

Re: cancellation is a joke

‎02-01-2018 2:17 PM

£30 to remove the equipment from the exchange what a rip off.

 

 

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Mav
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Re: cancellation is a joke

‎04-01-2018 6:19 AM

Moderator's note:

Moved to Plusnet Feedback.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

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jab1
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Re: cancellation is a joke

‎04-01-2018 8:06 AM - edited ‎04-01-2018 8:07 AM

@ctaylor That must mean you are either totally cancelling broadband, or moving to Virgin (or an LLU provider?). In both cases, the charge is levied by BT, not Plusnet.

John
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