https://www.plus.net/wizard/?p=wizard&page=22909&wizard_id=38 You need to be aware however that if, by engineers, you mean the people who come out - or fail to - to fix or install your connection then they are BT OPenreach staff and not Plusnet employees
But we can't complain to OR so we have to complain to Plusnet, who then feed back up the chain until the complaints reach OR (or the bin).
F9 member since 4 Sep 1999 F9 ADSL customer since 27 Aug 2004 DLM manages your line the same way DRM manages your rights. Look at all the pretty graphs! (now with uptime logging!)
