On Wed afternoon we returned home to find the overhead phone line lying on the ground across our entrance. I contacted Plusnet at about 15-00 and they tested the line, confirmed the fault and said an Outreach engineer would be in touch. The engineer attended at 16-10 and said that as the cable crossed the lane it would need 2 men to deal with the problem. At 10-00 on Thursday the engineer was on site working on the problem. By the time we returned home at 14-00 the line was back in place and the landline and computer back in working order. We live in the heart of the countryside, up a long track and THAT'S WHAT I CALL GREAT SERVICE. Thanks Plusnet.
adie:green split topic for better visibility]
