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plus.net started today bt takes the bill today?
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plus.net started today bt takes the bill today?
31-03-2010 10:38 AM
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Heya i have been confirmed i am on a plus.net line now via emails and what not but my bill for bt comes out today period is 16 march to 15 june, will bt give me some refund LOL? 117 pounds out and for 15 days ?. do they sort it out after or will i have to ring? sorry if i am being dumb,
glad to be here though thanks for zee internets
glad to be here though thanks for zee internets
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Re: plus.net started today bt takes the bill today?
31-03-2010 11:29 AM
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I know it was a while back, but BT did refund me automaically, uinlike that swear word beginning with T
Re: plus.net started today bt takes the bill today?
31-03-2010 12:01 PM
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Hi Pretender,
Welcome to Plusnet and the community site. Yes just to add to what pierre_pierre commented on there, BT do normally action a refund as they have systems that pick up on when you have left their service and transferred over to us. I would say though that if you are in doubt and want to make sure you get refunded for any unused time that you are due to pay for you may be best giving them a call to be on the safe side, if I were you I would wait to see if they deduct this from the bill or issue you a refund over the next 7 days first.
Welcome to Plusnet and the community site. Yes just to add to what pierre_pierre commented on there, BT do normally action a refund as they have systems that pick up on when you have left their service and transferred over to us. I would say though that if you are in doubt and want to make sure you get refunded for any unused time that you are due to pay for you may be best giving them a call to be on the safe side, if I were you I would wait to see if they deduct this from the bill or issue you a refund over the next 7 days first.
Re: plus.net started today bt takes the bill today?
31-03-2010 7:20 PM
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i phoned bt went through to bt and some east asian woman she said because i am on a 3 monthly bill thati will get the refund on june the 15th which is annoying, is this legit has this happened to anyone else?
Re: plus.net started today bt takes the bill today?
01-04-2010 1:03 PM
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When I left BT to go to tiscali just over a year ago, it took 3 months, and dozens of phone calls to get the refund I was due...
Good luck mate.
Good luck mate.
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- Re: plus.net started today bt takes the bill today...