Don't think I'll go quietly either - Advertising Standards and enough social media to make your eyes water.
Customer support gone from the absolute best to worse than Talk Talk. How sad.
Whoever is now running PLusNet these days has fallen for the oldest failure rate in business - false growth by buying new customers while losing all your exiting ones. Watch that churn rate multiply.
The most basic marketing knowledge proves existing is way more valuable and economic than buying new.
Sad. A June issue still unresolved, with ticket answerers telling me to buy a faster package rather than read the thread and resolve the problem.
