terrible service n naff speed

[#1]

HI dave1234,
I see Alex has been helping you to sort your connection out. How is it today?
@PlusComUK, glad to hear it's going good.
Jojo

[#2]

hi jo jo i tried to copy speed net results  here goes ping 39    download 0.22 upload 0.27      is this any good thanks dave

[#3]

this morning ping .34          download  1.79              upload .37        is this supergreat eh or not.  keep monitoting  although my usage is back  the results are just as bad  asked to leave numeros times  now can i leave as the service is not up to it

[#4]

How about posting your router stats then we can all see the problem and perhaps offer a suggestion to reduce it

[#5]

Hi dave1234,
I see Alex has done more checking this morning and said there should be some improvement. Are you seeing that at your end?
Jojo

[#6]

no its no better yet again only 1.7 mbs       at 18.28
iv give up now asked for mac code n leavin
dick:green Image tags added.

[#7]

finally going i would never recoment ever again and i remember the big british telecom fobbing off customers again and  again eventually someone thought opps weve lost our customers lets be nice for a change plusnet has the old bt values  rubbish plus net goodbye

[#8]

See you dave1234, with your "collaborative" approach ha ha ... good luck with some other ISP.    I'm SO sure you'll see a big improvement in speed - yeah right...

[#9]

BTW that was sarcasm ... personally I have recommended Plusnet to many friends who are very happy with the service, as am I... Things will go wrong occasionally. That's what technology does at times.

[#10]

Quote from: Joanne

Hi dave1234, I see Alex has done more checking this morning and said there should be some improvement. Are you seeing that at your end? Jojo

  most of the important things in the in world have been accomplished by people who have kept trying when there seemed to be no hope at all ! so people need to chill out and let the team at plus net there job and not blame them and have a go when things go wrong