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terrible service
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- Re: terrible service
terrible service
04-06-2013 8:13 PM
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since joining plusnet on 3rd april this year the service i have recieved is pitifull,
wish i had stayed with bt at least my download speed was a stable1.6mb,now i can only get 0.6mb and nothing they can do .....
but charge me £119.27 if i wish to leave!!
bbc i player buffering buffering..... just not good enough plusnet, turn :(the speed up????
wish i had stayed with bt at least my download speed was a stable1.6mb,now i can only get 0.6mb and nothing they can do .....
but charge me £119.27 if i wish to leave!!
bbc i player buffering buffering..... just not good enough plusnet, turn :(the speed up????
2 REPLIES 2
Re: terrible service
05-06-2013 10:04 AM
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Hi there,
Sorry to hear of your dissatisfaction. I can see that your speeds have fluctuated since you've been with us.
I can see that you've a fault raised with us, can you confirm that you're connected to your test socket?
Sorry to hear of your dissatisfaction. I can see that your speeds have fluctuated since you've been with us.
I can see that you've a fault raised with us, can you confirm that you're connected to your test socket?
Re: terrible service
06-06-2013 2:20 AM
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see http://community.plus.net/forum/index.php/topic,115491.html - Sorry you are having a problem, sounds like you may have a line fault but starting 2 separate threads on the same problem doesn't help people to help you get your problem resolved.
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