Intermittent Outgoing Mail Issues

[#1]

We're aware of an issue where some of our customers are intermittently experiencing difficulties when sending mail via their Plusnet e-mail address.

This is being investigated and we'll provide updates when we have more information.

Apologies for the inconvenience caused.

[#2]

Our incident management team have informed us that this should now be resolved.

Please let us know if you continue to experience difficulties sending emails.

[#3]

A small number of people are continuing to see issues when attempting to send emails.

We will update again once we have more information.

Thank you for your patience

[#4]

Following repairs completed yesterday at 11am we're no longer seeing this issue.

If you have any problems sending mail please let our support teams know.