When's this work happening?
Tomorrow morning starting at 1am.
What does it affect?
Broadband connectivity.
How long will it take?
Up to 5 hours.
What does the work involve?
We're performing maintenance on some of our broadband network.
Am I likely to notice the work?
Possibly. As part of this maintenance some customers will be disconnected from the Internet. Any customers disconnected should reconnect automatically elsewhere on the network.
Is there anything else I need to know?
Some customers may find they lose connection more than once during this maintenance window but anyone disconnected should be able to reconnect straight away.
Kind regards,
Customer Support
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet