After 65mins on the phone with Amazon, tech support (at least they tried as much as they could) hours of factory resets, reboots, replacement smart devices, ive come to the conclusion that there is a configuraton issue preventing me connection my Amazon Echo Dot 3rd Generation smart speaker to my plusnet router, which i got new in November 2019.
I spoke to plusnet support and they immediately blamed it on the echo device (thats an easy door to close) then after trying everything Amazon support could think of, I went next door to my neighbour and we linked my echo dot in 5 minutes..to his shabby old bt router thats covered in dust.
I then spoke to my other neighbour, most embarrasingly, i mentioned 'Alexa' Echo dot fun i was having. This neighbour does posh nails for those that like that sort of thing. She setup 5 Amazon devices in their house and her old man told me she knows diddly squat about technology....but thats the point, these devices are supposed to be child friendly, plug it in, add password, start the fun. This neighbour has a Sky router.
Surely someone else is having a crappy time as well.......???????
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