cancel
Showing results for 
Search instead for 
Did you mean: 

Can't get home wifi calling to work Samsung A13

FIXED
insussex
Grafter
Posts: 57
Thanks: 7
Registered: ‎30-09-2016

Re: Can't get home wifi calling to work Samsung A13

Yes with Vodafone however its not working, interested in the router firewall issue????

Dan_the_Van
Hero
Posts: 3,084
Thanks: 1,518
Fixes: 90
Registered: ‎25-06-2007

Re: Can't get home wifi calling to work Samsung A13

Fix

@Dan_the_Van wrote:

@insussex 

I seem to recall you can force wifi calling.

First you need to turn 'airplane mode' on, then enable the Internet connection through you home network

Hopefully you should still get text messages

HTH


Have you tried this to see if wifi calling works?

My Broadband account firewall found in the members centre is set to 'Low' there are no changes required for a plusnet supplied hub

dvorak
Moderator
Moderator
Posts: 29,716
Thanks: 6,593
Fixes: 1,485
Registered: ‎11-01-2008

Re: Can't get home wifi calling to work Samsung A13


Moderators Note


Pointless and inflammatory posts removed. 

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
insussex
Grafter
Posts: 57
Thanks: 7
Registered: ‎30-09-2016

Re: Can't get home wifi calling to work Samsung A13

And there's the fix thanks very much

RealAleMadrid
Aspiring Hero
Posts: 2,847
Thanks: 1,492
Fixes: 61
Registered: ‎07-07-2009

Re: Can't get home wifi calling to work Samsung A13

@insussex To assist others who may have this problem could you clarify which part of Dan_the_Van's post do you consider to be the fix?

Putting the phone in Airplane mode, which will work but my Iphone does not have to be in that mode, if WiFi is available WiFi calling is activated.

Or was it changing the setting on the Plusnet Member centre firewall?  This can be the problem because on the higher setting the firewall blocks the data protocol required for WiFi calling to work.

insussex
Grafter
Posts: 57
Thanks: 7
Registered: ‎30-09-2016

Re: Can't get home wifi calling to work Samsung A13

Confirming:

 

Putting the phone in Airplane mode, which will work but my Iphone does not have to be in that mode, if WiFi is available WiFi calling is activated.

RealAleMadrid
Aspiring Hero
Posts: 2,847
Thanks: 1,492
Fixes: 61
Registered: ‎07-07-2009

Re: Can't get home wifi calling to work Samsung A13

@insussex  Thanks for the reply, it's surprising that you have to use Airplane mode.