Canon MG3250 not printing (wireless)
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- Re: Canon MG3250 not printing (wireless)
Canon MG3250 not printing (wireless)
26-11-2014 5:09 PM
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I have a Canon MG3250 printer which I use wirelessly - printer is in upstairs 'office' and I use a laptop downstairs.
Last week,printer worked perfectly, printing whatever I asked of it. Today, it won't print from the laptop - accepts the request but then fails, eventually leaving a 'Printer - problem' message on the print queue list.
Only anomally I can see, after clearing all pending jobs is that hovering over the printer icon in the taskbar it says '1 job pending for John' , but opening the printer queue says there are none pending?
Printer is a MG3250 running on W7HP x64 on a Samsung RV511 machine.
Re: Canon MG3250 not printing (wireless)
26-11-2014 5:37 PM
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Re: Canon MG3250 not printing (wireless)
26-11-2014 5:52 PM
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Joking apart, I have tried again (and failed) to print, but have noticed that I didn't get any 'upload' traffic as was normal prior to this problem
Before anyone asks - yes the printer has got an IP.
Re: Canon MG3250 not printing (wireless)
26-11-2014 7:29 PM
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Re: Canon MG3250 not printing (wireless)
26-11-2014 9:11 PM
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a) closer to the router or
b) closer to the printer.
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: Canon MG3250 not printing (wireless)
26-11-2014 9:59 PM
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Quote
Last week,printer worked perfectly, printing whatever I asked of it.
Re: Canon MG3250 not printing (wireless)
27-11-2014 1:56 PM
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BTW I've been caught out by paper empty conditions...
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: Canon MG3250 not printing (wireless)
27-11-2014 8:47 PM
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I can say that it copies though. Can't check scanning because of the connection problem noted above.
Paper is OK - its a front loading tray and I promise you there is paper in the tray.
The problem APPEARS to be that the router can't see the printer when I send data for printing - there is simply no 'upload' activity, and the job just gets hung in mid-air, so to speak.
Re: Canon MG3250 not printing (wireless)
27-11-2014 9:18 PM
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http://windows.microsoft.com/en-gb/windows-vista/troubleshoot-network-printer-problems
look down the list of "problems" and click on the bottom one..... " I can`t print to a network printer".... a drop down page appears with a lot of info.....
There is also a "download" for Printer.Fixit on this page....
http://windows.microsoft.com/en-gb/windows-vista/troubleshoot-printer-problems
Click on the little man in overalls ! with FIX IT ....
Re: Canon MG3250 not printing (wireless)
28-11-2014 6:21 AM
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Re: Canon MG3250 not printing (wireless)
28-11-2014 10:05 AM
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Re: Canon MG3250 not printing (wireless)
30-11-2014 8:58 PM
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Quote from: jab1 The problem APPEARS to be that the router can't see the printer when I send data for printing - there is simply no 'upload' activity, and the job just gets hung in mid-air, so to speak.
You could try setting the printer to have a static IP address rather than one assigned dynamically by the router - that sometimes works. But it's possible the wireless adaptor on the printer has failed, in which case you'll just have to use a wired connection.
Re: Canon MG3250 not printing (wireless)
30-11-2014 9:09 PM
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Then from a command box on your PC (press Windows + R then type in CMD) try pinging the printer with the command :
ping 192.168.1.x (where x is the IP address of the printer)
*Edit - you could also try Windows + R then type spool. Have a look in the printers folder and see if there are any queued jobs in there.
Re: Canon MG3250 not printing (wireless)
30-11-2014 11:45 PM
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Re: Canon MG3250 not printing (wireless)
04-12-2014 10:43 AM
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Just as a point of interest, the printer did take a while to come on line, initially reporting 'not communicating' but then suddenly changed. This is unusual, previously by the time I had switched it on and got downstairs again, it had been ready to go.
Edited to add:
Strangely enough, wiFi Guard, which is supposed to log all wifi connected devices, did not pick the printer up, although I ran a check imeadiately after printing.
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