Freenetname, time to move domain :-(

[#1]

Hello I would like to begin moving my domain name (from freenetname) to Ionos. Need some help to begin the process. 

This needs to be seemless as my domain supports my email address. Thanks for help with this matter, 

[#2]

Afternoon @rockyd I have raised a ticket on the account that should be emailed to you. If you reply to the ticket, I will raise it to the networks team. The link to get to the ticket is: Broadband Internet, Cheap line rental, free calls, and competitive international rates from Madasafi...

[#3]

Thanks @willcutforth I have updated the ticket with the required details. 

[#4]

Thanks for that @rockyd 

We've raised this to the right team and we'll get that done as soon as possible

[#5]

Thanks @MatthewWheeler I see that the madasafish ticket is closed, can you advise when the switch over is expected to take place?

[#6]

No problem @rockyd 

It can take up to 72 hours in some cases but your new host should let you know once the domain is with them