Google Chrome video problem
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- Re: Google Chrome video problem
01-03-2023 10:04 AM
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Here is a weird problem for the Forum, but first a little explanation. I am a runner with a back injury. My GP has recommended I watch a Pilates video that is on the nhs web-site, and do the exercises on it. I use Google Chrome on my desktop pc, and I have no problem with this video - except for some exercises done laying on the floor - I cannot see my desktop pc monitor when I am laying down. However, my wife has a laptop pc, so I use that, putting it on the floor when necessary. However, when I start this video on her pc using Google Chrome, the picture part of the nhs video goes black so I cannot see what the instructor is doing. The still picture is there visible in all its glory until I hit the Start button. When the video is running, I can see the text (what the instructor is saying) and can hear the instructor talking. Its just the black picture that is the problem, and its just the video picture that has gone black. Around the nhs video, the rest of the screen is working normally. There is a get-around to this - the laptop also has FireFox. If I use that to watch the video, the nhs video works perfectly.
Yes I know I can get round the problem by using FireFox, but I find it irritating when there is a problem, and I want to fix it, not just avoid it, so the question is "What do I do to fix my wife's Google Chrome video problem?"
Thankyou for any help
Fixed! Go to the fix.
Re: Google Chrome video problem
01-03-2023 10:32 AM
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Mr. Google himself would be my first port of call in trying to solve your Chrome video playback issue as it could be caused by any of a number of different things.
However, a quick search for "nhs back pain pilates workout" finds a video which plays back OK on my version of Chrome, and although I know you said you'd like to fix the problem, if it's the one your're having problems with it may be useful to know it's also available on YouTube at: https://www.youtube.com/watch?v=zVjKoDJT8pc
Re: Google Chrome video problem
01-03-2023 11:25 AM
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That is indeed the video, but finding it isn't a problem. The problem is running it from Google Chrome, but thanks for your help
01-03-2023 7:02 PM - edited 01-03-2023 7:03 PM
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In the back of mind I have a thought it's to do with "use hardware acceleration when available" found in Settings >System
If it's Off try on, if On try off
Hope this is it!
Re: Google Chrome video problem
01-03-2023 9:37 PM
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HTML5 is probably being used to play the video, in browser (most videos are these days).
Re: Google Chrome video problem
02-03-2023 8:52 PM
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Sorry for the delay in replying. My thanks to @Dan_the_Van and @RPMozley . Turning off the "use Hardware Acceleration when available" seems to have fixed the problem.
Regards
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