Help setting up unifi dream router with hub 2 - no Internet

[#1]

Hi all,
I just received my new Unifi Dream Router (UDR) which I intend to use as a router alongside my FTTC plusnet internet.
I have the Hub 2 which I switched to 'bridge mode' and got a solid pink light to confirm.
Plugged in a network cable to port 1 on the Hub 2 and the WAN port on the UDR. But the UDR is reporting "No internet detected, contact ISP"
I've tried setting up the UDR WAN as a PPPOE system using my account login details for credentials but this has not helped.
I tried setting VLAN ID to 101 and 0 but still no internet detected.
I'm a bit stuck and not sure what to try next. Hoping someone can look at what I've done so far and advise if I've missed something?
Thanks

[#2]

In the past My impatience has got the better of me and I have mistyped the credentials,  especially the username  followed by @plusdsl.net. Gets me every time

[#3]

@barney626 

You do not need to set a VLAN value that is provided by the modem

HTH

[#4]

Thanks for the reply. 

I will triple check but fairly sure this is correct. Anyway to tell if this is specifically the problem? Some error in a log somewhere maybe? 

Thanks

[#5]

Thanks for the reply. 

I also tried disabling the "VLAN ID" setting but still no success... 

Thanks